Vodafone Insurance Ltd (VIL)

Privacy statement

Vodafone Insurance Ltd (“VIL”, “we”, “our”, “us”) is committed to protecting your privacy. This website provides information about VIL and includes a contact form for potential partners to submit an enquiry.

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1. Who we are

Vodafone Insurance Ltd is a company registered in Malta and regulated by the Malta Financial Services Authority (MFSA).
Registered address: Portomaso Business Tower, Level 15B, St. Julians, STJ 4011, Malta.
For the purposes of applicable data protection law, including the UK GDPR and the Data Protection Act 2018, VIL acts as the controller of the personal data collected via this website.

2. What personal data we collect

If you choose to submit the contact form, we collect:
  • Full name
  • Company name
  • Job title
  • Email address
  • Country
  • Phone number

3. How we use your data

We use the information you provide through the contact form solely to respond to your enquiry and to assess potential partnership opportunities. Your details are transmitted directly by email to the relevant Vodafone partner sales teams and Vodafone Insurance management for follow-up.
The website does not store your information and does not write it to any database or customer relationship system as part of the form submission. Your data is securely held within Vodafone’s corporate email environment and will be deleted once your enquiry has been reviewed and the lead has been qualified by the sales teams, in accordance with Vodafone’s internal retention policies.

5. Who we share your data with

Your information is shared only with authorised teams involved in handling partner enquiries, specifically:
  • Vodafone Insurance management; and
  • relevant sales teams supporting Vodafone.
In some cases, the sales teams supporting Vodafone are employed by a Vodafone partner. Where this applies, those individuals are authorised to act on Vodafone’s behalf for the limited purpose of managing and qualifying your enquiry. Vodafone and the partner have appropriate contractual safeguards in place, including a data protection agreement, to ensure your information is processed securely and in accordance with applicable data protection laws.
Your enquiry is handled within Vodafone-controlled systems. Partner sales teams access and process your information using Vodafone systems, and your information is not transferred outside Vodafone systems as part of this process. We do not sell your personal data and we do not share it with third parties for their own independent marketing purposes.
We do not intentionally transfer your personal data outside the UK/EEA for the purposes described in this notice. If a transfer were required, we would ensure appropriate safeguards are implemented in line with applicable data protection law.

6. Retention

Your information is received and held within Vodafone email systems for the time required to manage your enquiry and qualify the lead. It will then be deleted in line with Vodafone’s internal retention policies.

7. Your rights

Under the UK GDPR (and other applicable data protection laws), you may have the right to:
  • request access to your personal data
  • request correction of inaccurate or incomplete data
  • request deletion of your personal data
  • object to or request restriction of processing
  • request portability of your personal data (where applicable)
To exercise your rights, you can contact our customer service team: Contact customer service

8. Cookies and tracking

This website does not use cookies or similar tracking technologies in its current implementation.

9. Contact and complaints

If you have questions about this privacy statement or how we handle your information, you can contact our customer service team: Contact customer service
You also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO). In Malta, you may contact the Office of the Information and Data Protection Commissioner (IDPC).

10. Submitting the form

Submitting the contact form is optional. However, if you do not provide the information requested, we may not be able to respond to your enquiry.